Recently, the Team at Techcess sent out an email to many people, with an interest in keyboard based AAC devices, in order to ask them to give feedback on what they feel should be included in such a device.
It is a really interesting question as the selection of an AAC device is very much governed by a range of subjective needs. It is difficult to have one device that meets all the needs of everyone. However, companies such as Techcess strive to provide the best possible range that will meet as many communication needs as possible.
This blog post intends to just summarise some of the feedback that we received to our email and we hope that you will find this interesting.
We received a number of emails to my mailing with some great ideas and also some very important reminders of what devices should always have too.
So here goes......
Reliability and durability.
The comments we received reminded us that no matter how many features could be available, a communication aid is a device that should always be reliable in it's use without software bugs or hangups so that the ability to communicate is always possible. We were reminded that the device should be durable. If switches or USB sticks get plugged in then the risk of damaging those sockets should be averted by great design. Equally, a communication aid is with you most of the time, if by chance a drink is knocked over the keyboard then there needs to be confidence that after the cleanup, the device will work perfectly without the need to send off for repair.
Battery life
How many times have you been caught short by your mobile phone because the battery has been run down? For someone using a communication aid, this is a disaster. A user of a device should get into the regime of charging overnight, everynight, but manufacturers need to extend the battery life for as long as possible. We were reminded that good battery life is essential and should at least last for a whole working day before the need to recharge.
SMS/Phone capabilities
This is a feature set that in recent years has become more favourable, particularly with sending SMS text messages that are not time dependent, thus not requiring an immediate response. Being able to make calls is useful for some people using their device. Some of the replies received mentioned that they would like to see more keyboard based AAC devices have this capability.
Access to words and phrases.
Typing can be slow enough, but for someone using a communication aid it is essential to be able to have words and phrases predicted in order to reduce key strokes and speed up communication.
Modern Design
If someone uses a communication device, this might be unusual enough for some people, so the device needs to look modern and not look like technology that has originated in the 1980's.
There were many other comments sent to us but these were the main highlights. If you have any comments, please do send them to us as these will help us to inform our development partners at Jabbla.
Thanks to all those that took part and please keep in touch as we continue to provide products that change the lives of many people living with communication challenges.
All the best,
The Team at Techcess.